FEi Systems Case Study - TeamCompanion boosts productivity by 15 to 20 percent

Fei-systems One can say that TeamCompanion boosts productivity, that it helps optimize work processes in the team and achieve business agility. However, now and then, it helps to look at some hard evidence. That is why, TeamCompanion is proud to announce its second case study explaining the benefits it brought to the development environment at FEi systems, company that provides data management solutions for various areas of healthcare. The company's flagship offering is Web Infrastructure for Treatment Services (WITS), a web-based electronic health record system for the planning, administration, and monitoring of behavioral health and substance abuse treatment programs.

The WITS project team searched for a way to increase productivity and meet the stringent requirements for Capability Maturity Model Integration (CMMI) certification, which was necessary to facilitate more structured and manageable growth and improve the maturity of its processes company wide.

Sounds like an easy task? The problem at the time was that the team was already working at capacity, and more so, significant improvements had to be made with very few additional resources and with minimal effort and disruption. This included finding a painless way to capture email conversations conducted in the Microsoft Outlook 2010 messaging and collaboration client and link them to work items in Team Foundation Server. Sounds like a challenge for TeamCompanion!

The team achieved its goals by optimizing the use of Microsoft Visual Studio Team Foundation Server 2010, which was used to meet its previous application lifecycle management (ALM) needs, and adopting TeamCompanion from Ekobit to access Team Foundation Server 2010 through Microsoft Outlook 2010—including the ability to easily capture email threads in its project repository.

Not only has this solution met the WITS project team requirements, but the FEi systems found that the increase od productivity was staggering 15 to 20 percent, visibility into project statuses was improved as well as end-to-end traceability and the capacity to support additional business growth with existing resources. All this was achieved completely painless and without the cost of additional human or time resources.

TeamCompanion gives WITS team members a number of ways to access Team Foundation Server from within Outlook, creating new work items from email messages and attaching email messages to existing work items are the two features used most commonly. TeamCompanion is proving useful in many other ways, too, such as for looking up work items or running queries against Team Foundation Server.

The complete Case study with detailed description of the solution, its numerous benefits and the story behind the implementation, can be found here.

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